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PRIVACY POLICY.

Effective Date: January 1, 2026
Last Updated: April 11, 2026

Strangers Who Care, Inc. (“Strangers Who Care,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website and related online services.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, make a donation, contact us, subscribe to updates, engage with us on social media, or otherwise interact with us online.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Strangers Who Care, Inc. is a nonprofit organization dedicated to connecting people through acts of kindness, meaningful storytelling, and charitable giving. Our mission is to inspire a simple circle of care: a stranger helps a stranger, we tell the story, and others are moved to give back.

If you have any questions about this Privacy Policy or our privacy practices, you may contact us at:

Strangers Who Care, Inc.
Email: info@strangerswhocare.org

2. Information We Collect

We may collect personal information that you voluntarily provide to us, as well as certain information collected automatically when you use our website.

A. Information You Provide Voluntarily

We may collect information you provide when you:

  • make a donation;

  • fill out a contact form;

  • subscribe to newsletters or updates;

  • volunteer or express interest in our work;

  • communicate with us by email, social media, or through our website;

  • submit stories, comments, testimonials, or other content.

This information may include:

  • name;

  • email address;

  • mailing address;

  • donation amount and donation history;

  • organization name, if applicable;

  • any message, inquiry, or other information you choose to provide.

B. Payment and Donation Information

Donations made through our website may be processed by third-party fundraising, donation, or payment service providers, such as Givebutter and its connected payment processors. We do not necessarily store full payment card information on our own servers. Instead, payment information may be collected and processed directly by those third-party providers according to their own privacy policies and security practices.

C. Information Collected Automatically

When you visit our website, we may automatically collect certain technical and usage information, such as:

  • IP address;

  • browser type;

  • device type;

  • operating system;

  • referring website;

  • pages visited;

  • date and time of access;

  • general website activity and interaction data.

We may collect this information through cookies, pixels, analytics tools, server logs, or similar technologies.

3. How We Use Information

We may use the information we collect to:

  • operate and maintain our website;

  • process donations and provide donation acknowledgments;

  • communicate with donors, supporters, volunteers, and visitors;

  • respond to inquiries and requests;

  • send newsletters, updates, or fundraising communications;

  • improve our website, outreach, and user experience;

  • analyze trends and website performance;

  • protect our website, users, and organizational operations;

  • comply with legal, tax, accounting, and reporting obligations.

4. Donor Privacy

We respect the privacy of our donors.

We do not sell donor personal information. We use donor information for internal nonprofit purposes such as processing donations, issuing acknowledgments and receipts, maintaining our donor records, communicating about our mission and impact, and conducting lawful fundraising and stewardship activities.

If we publish donor names in recognition materials, campaign pages, annual reports, or other public-facing materials, we will do so only in accordance with the donor’s preferences, applicable platform settings, or the donor’s consent where appropriate.

If you would like to update your donor preferences, request anonymity, or opt out of certain communications, please contact us at info@strangerswhocare.org.

5. How We Share Information

We may share information in the following circumstances:

A. Service Providers

We may share information with trusted third-party vendors and service providers that help us operate our website and nonprofit activities, such as:

  • website hosting providers;

  • CRM or donor management platforms;

  • email communication platforms;

  • analytics providers;

  • payment processors;

  • fundraising platforms, including Givebutter;

  • social media or digital tools used for outreach.

These providers may process information on our behalf or under their own policies, depending on the service involved.

B. Legal Compliance and Protection

We may disclose information if required to do so by law, regulation, court order, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, users, donors, website security, or the public.

C. Organizational Transfers

If Strangers Who Care, Inc. undergoes a merger, restructuring, reorganization, or transfer of assets, information may be transferred as part of that process, subject to applicable law.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember user preferences, and support communications or campaign performance.

You may be able to adjust your browser settings to refuse or delete cookies. Please note that some parts of the website may not function properly if cookies are disabled.

If we use analytics or advertising tools, those providers may also collect information under their own privacy notices.

7. Third-Party Links and Platforms

Our website may contain links to third-party websites, donation pages, social media platforms, or other external services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing personal information.

This includes third-party services such as Givebutter, social media platforms, embedded videos, and other external tools we may use on our website.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Where donations are processed through third-party fundraising or payment platforms, those platforms may apply their own security controls and encryption measures.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • maintain donor and organizational records;

  • comply with legal, tax, accounting, and reporting obligations;

  • resolve disputes;

  • enforce our agreements;

  • support our ongoing nonprofit operations.

10. Your Choices

You may contact us at any time to:

  • update or correct your information;

  • request removal from marketing or fundraising emails;

  • request that we update your donor recognition preferences;

  • ask questions about how your information is used.

You may also unsubscribe from email communications by using the unsubscribe link included in our emails, where applicable.

11. Privacy Rights for Certain Jurisdictions

Depending on where you live and applicable law, you may have certain privacy rights regarding your personal information. These may include rights to request access to, correction of, deletion of, or information about how your personal information is used.

To submit a privacy request, please contact us at: info@strangerswhocare.org

We will review and respond to requests in accordance with applicable law, including applicable laws of the State of Idaho where relevant.

12. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information online from children under 13 without appropriate consent where required by law.

If you believe a child under 13 has provided personal information to us, please contact us so we can take appropriate steps.

13. International Visitors

If you access our website from outside the United States, please note that your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate.

By using our website and providing information to us, you understand that your information may be transferred to jurisdictions that may have different data protection laws than those in your country.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or organizational operations. We will post the updated version on this page and revise the “Last Updated” date above.

15. Idaho Law

This Privacy Policy shall be interpreted in a manner consistent with applicable laws of the United States and, where applicable, the laws of the State of Idaho.

16. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact:

Strangers Who Care, Inc.
Email: info@strangerswhocare.org

Your support helps us find these stories, honor selfless people with meaningful gifts, and share moments that inspire others to care more deeply for the people around them—even strangers.

Contact Us

Have a question, want to support the mission, or interested in partnering with Strangers Who Care? We’d love to hear from you.

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